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FAQs & Testimonials

Katie Keighley Counselling

How will I know if counselling is for me?

If you haven’t had counselling before, it can be daunting - I can offer an initial 30 minute consultation session, free of charge, so you can see if this is something you would like to take forward with me.  

How do I make an appointment?

Please contact me by phone or email (details on the contact page) and I will reply to you as soon as I can, we can arrange a suitable time.

How much does a session cost?

Initial 30 minute consultation session is free.

Individual fee £50 for 1 hour.
Couples fee £90 per hour.

This can be paid by BACS.

I require 24 hours’ notice for cancellations, otherwise the full fee is payable.

How many sessions will I need?

This varies enormously – for some clients they find 2 or 3 sessions helps to resolve something, for others it is an ongoing progress with no fixed number. We will talk about this in our first session together.

What days do you work?

I have availability on Monday’s and Friday’s, occasional evening sessions may be available.

Where will my session be?

I work in person, online via Zoom and on the telephone. 

If we work in person, we will meet at Ambleside Parish Centre, in the centre of Ambleside, south Cumbria. The centre has its own free car park, disabled access, and toilets.  The Centre, Vicarage Rd, Ambleside LA22 9DH

Who will know I am seeing a counsellor?

I will take your confidentiality very seriously and this is something we will discuss in our first meeting.

How is my data used? Please click here for my Privacy Notice - opens pdf, for further detail please see the ICO website click here

Testimonials
 
I saw Katie earlier this year for some therapy sessions. My husband of 47 years died suddenly of a heart attack just over 2 years ago. I had been coping well but during winter I began to feel the full force of my grief and felt I had been so focused on coping that I hadn't processed the emotions properly.
Speaking with Katie helped me to understand that grieving isn't linear and that periods of emotional discomfort are a normal part of the process. I was concerned about the possible depression stage of grief and she explained that it isn't always part of the grieving process and every person reacts in different ways.
I felt listened to and talking things through has definitely helped me to feel calmer and less worried when I feel triggered by something or a memory.
I am very grateful for her professional support and would recommend her to anyone struggling with a problem.

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"I found Katie professional, welcoming and friendly. She was easy to talk to and listened respectfully. Her observations and comments were thoughtful and without judgement, and she suggested some helpful strategies to manage my feelings of anxiety, which I was able to put into practice. Her room in the Parish Centre felt comfortable, quiet and very private."

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"Just a really genuine support, Katie who was dealing with me was amazing. So kind and supportive but yet genuine. Really has made a difference in my life."

“My contact with Katie can only be described as excellent, and the five sessions we had were very helpful.”

"Excellent support through every session by Katie.  So good to have time to talk in privacy about anything + everything, with time to reflect and also being offered strategies to navigate this most difficult of grief journeys."

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‘A friend recommended Katie at a time when I was really struggling with the grief and deep heartbreak after the break up of a long relationship. I felt comfortable in the sessions to work through my thoughts and feelings and Katie was always supportive and did not rush me, allowing me time between the sessions to work through the things we had discussed.  I had been feeling very alone and lost with my thoughts and on an emotional rollercoaster with episodes of sadness, exhaustion and low mood. Katie’s thoughtful listening and positive guidance allowed me to express what I was bottling up inside and work on building my resilience which will hopefully help me to cope as I continue to navigate this new chapter in my life.’

 
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Katie Keighley Counselling
Ambleside Parish Centre, The Centre, Vicarage Rd, Ambleside LA22 9DH
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